Mobile check in is now available for some Outpatient patient appointments in our hospitals.
The Intouch Appointment Manager app allows you to check-in for your appointment and receive important messages about your visit via your smartphone.
The app is available for iOS and android devices, making it easy for patients to stay connected.
If your hospital appointment is via telephone or video call, there is no requirement for you to log in or check in via the app.
Once you have downloaded the app, you can:
- check in for your Outpatient appointment when you arrive at the hospital without the need to queue
- receive notifications that let you know your clinician is ready to see you
- take a comfort break or grab a drink, if you’re able to do so, and be sure you won’t miss your appointment
Your personal data is securely stored, and the app follows strict privacy standards to ensure your information remains confidential at all times.
Don’t worry if you don’t have a smartphone. You can still check-in with one of our reception team, who will be happy to help. Our team can also help you if you would like some support with downloading the app as it is an easy and convenient way to help you manage your appointment.
How to use the app
Getting started with the Intouch Appointment Manager app is easy:
- Download the app at home before you arrive at hospital.
For iOS devices, visit the App Store and search for Intouch Appointment Manager.
For Android devices, visit Google Play and search for Intouch Appointment Manager.
- When you arrive at the hospital, log into the app. You can continue to use your own mobile data plan or use our patient WiFi for free. The data usage on the app is very small. please note you will only be able to find the hospital to check in once you have arrived on site.
- Check-in for your appointment using the mobile app.
Please note the Intouch Appointment Manager app is used to support a quick and easy check-in for existing appointments. It can not be used to make new appointments.
What the app looks like:
